person paying with their phone

6 Things to Look for When Choosing a POS (Infographic)

When you’re looking for a point-of-sale (POS) system for your store, you have a lot of options to choose from.

Consider choosing a mobile POS system, instead of a traditional system. Traditional POS systems take a long time to set up. It can also be extremely difficult to connect your inventory (especially if you have multiple locations).

Mobile systems, however, are more flexible and allow your employees to help the same customer throughout the sales process. Your team members can carry tablets or smartphones with the POS app, so they can check inventory right there with the customer. They won’t have to go check the back for inventory or wait for other staff members to be done with the register.

If you decide to use a mobile system, consider these six things to help narrow down your search further.

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1.    Easy to Use

Time is money, so look for a mobile point-of-sale system that is easy to setup and easy to use. If it takes a lot of time to initially setup the system or train new employees, you’re eating into your profits. Instead, choose a system that’s easy enough to use that no one has to come set it up for you.

2.    Scalable

Your business will grow. You want to choose a POS system that will grow with you, so you don’t have to search for a new system every time your business grows.

Because mobile systems are easy to setup, it won’t cost a lot of time and money to connect if you open a new location.

3.    Easy Inventory Access & Tracking

Choose a point-of-sale system that easily tracks and manages your inventory.

Your system should alert you when items are running low, so you have time to restock. It should also be easy to add new items and handle returns or exchanges.

Look for a system that will give you real-time or near real-time inventory numbers. You’ll be able to track your inventory to see what’s moving and what’s just taking up shelf space. Having real-time numbers won’t replace taking physical inventory, but it will cut down on how often you have to do it – saving you time and money.

4.    Sales Tracking

Thanks to mobile POS systems, you won’t have to track your sales on spreadsheets anymore. Your mobile system should not only track real-time inventory, but also real-time sales numbers. You’ll be able to see exactly where you stand at every moment in the day.

With sales tracking, you’ll be able to track your sales by month or day of the week, so you know when your store is the busiest. You’ll also be able to track sales by employee, so you can celebrate your top salesperson.

5.    Customer Relationship Management

A good mobile POS system will help you build lasting customer relationships.

Your system should keep track of purchases, so you can make personalized recommendations. You can also keep customers updated when products they love are on sale or back in stock.

You can track your best customers so you can offer them special deals.

6.    Friendly Customer Support Team

No matter how easy your POS system is, you’ll probably need help at some point. Choose a system with a friendly, knowledgeable customer support team so you can get your questions answered quickly and accurately.

6 Steps to Choosing the Right POS