As a small business owner, your to-do list is a mile long.
You’re probably used to doing everything yourself. But, now that you’re
starting to grow your business and hire staff, it might be time to think about passing
on some of your tasks and responsibilities.
What tasks can I delegate?
When you’re involved in every aspect of your business, it’s
difficult to choose which responsibilities to appoint to others on your staff. Keep
anything that only you can do. Then delegate tasks that aren’t in your
does a lot, including recruiting employees, onboarding new hires,
reviews, and keeping the work environment safe and healthy. If you’re
trying to handle these tasks yourself, it’s easy for things to slip through the
cracks or pile up.
Delegate HR responsibilities to a trusted employee, so you
have someone running payroll, approving time off requests,
keeping up with labor laws, and handling anything else related to the field.
With Workful, you can easily transfer HR tasks to one of
your employees. Learn more about Workful
and how it can help you automate payroll, track time and attendance, manage
time off, and more.
If you don’t have much marketing experience, then assign marketing
duties to someone on your staff who knows how to promote your business. They
might be able to develop better marketing strategies than you could, which can
help your business attract new customers.
As your small business grows, your accounting and
bookkeeping needs will probably become more and more complex. You’ll always need
to keep an eye on your overall finances, but you can let someone else handle
the daily details.
An employee can help send out invoices, track down late payments,
record income and expenses, and maintain your financial records.
Why should I delegate?
If you’re not convinced that you should hand over some of
your responsibilities, consider these reasons:
1. To focus on the bigger picture
You probably want to spend your time looking for ways your
business can grow, like pursuing new business opportunities or working on
product development. You don’t necessarily need to get bogged down in all the
nitty gritty details of your business.
2. To stay motivated
If you try to do everything yourself, you could end up losing your motivation,
which will make it harder and harder to keep your business going and thriving. You
could even miss new opportunities because you’re too busy trying to handle the
3. To achieve a healthier work-life balance
A healthy work-life balance is important to success. Make sure you take some time for yourself to recharge, so you don’t burn out. When you take time for yourself, you’ll feel refreshed and more capable of tackling any issues in your small business or pursuing new opportunities.
How do I delegate?
Trusting some of your to-do list to someone else is difficult, especially if you’re used to doing everything yourself. To make it a little bit easier, follow these five steps:
1. Decide what to assign
If you’re ready to free up some of your time to focus on the
bigger picture, you have to decide what you’re going to delegate. When you look
at everything you currently have on your plate, pass on things:
you don’t have time for,
you aren’t good at, or
you just don’t want to do.
Do not delegate anything that
is critical to your business’s success, or
only you can do.
2. Carefully choose who to entrust tasks to
Before you start delegating some of your responsibilities,
look at your employees’ strengths and weaknesses. Set your employees up for
success by giving them tasks that match their skill set. For example, don’t ask
an employee who hates math to do the company’s accounting.
Try to choose employees who want more responsibility
and have the time to do the extra work. If an employee is already swamped with
their current workload, giving them something else to do might cause them to
burn out and become unhappy in their job.
3. Set clear expectations
Don’t just expect your employee to know how to do these
added tasks. When you’re asking an employee to do something new, set aside some
time to work with each employee. During this time:
give them a written list of each new task
they’re expected to do;
let your employee know if there are any due
consider doing each task with them at least once,
so your employee can see exactly what is expected; and
make it clear that they can come to you with any
4. Hire the right person for the job
If you’re hiring new team members, include any extra skills
the new employee might need in the job description. Small business employees
often wear multiple hats, so reflect that in your job descriptions.
For example, if you’re hiring a new cashier but still need
someone who can run your social media accounts, then look for a candidate who
can handle both aspects of the job.
5. Say “Thank You”
Saying “Thank You” might seem like a small thing, but it can
go a long way to making sure your staff feels appreciated and respected. It
will also motivate them to take any new duties seriously.