25 Questions to Ask on Your Next Employee Satisfaction Survey
How do you know that your employees are happy with their job and like working for your company? You ask them! But, not every employee is going to feel comfortable telling you how things are really going. You can take some of the pressure off them by sending out employee surveys.
Employee satisfaction surveys help you find out what’s really going on with your employees, without putting your employees on the spot. You can find out what areas of your business should be improved, if your employees are on board with the direction the company is taking, and if your employees think they have what they need to do their jobs.
Don’t just rely on surveys to find out what’s going on, though. Encourage your employees to come talk to you openly year-round. If you make them feel heard and valued, your employees will be willing to tell you what’s really going on.
25 Questions to Ask Your Employees
What questions should you ask your employees? It all depends on why you’re creating an employee survey, but here are some ideas to get you started:
Sending out an employee satisfaction survey just for the sake of sending out a survey won’t do you much good. Before you start writing your questions, figure out why you’re sending out the survey. Maybe you want to know
what their relationships with their coworkers and managers are like.
After you’ve figured out why you’re writing an employee satisfaction survey, use these tips to make them more effective, so the surveys help you make better business decisions.
1. Ask Some Open-Ended Questions
“Yes or No” and “On a scale from 1 to 10” questions are great, but they won’t show you the whole picture. So, throw some open-ended questions in the mix. These questions will give your employees the opportunity to expand on their answers to help you see a more complete picture.
2. Consider Making the Surveys Anonymous
With small businesses, it can be hard to make a survey completely anonymous because you know everyone’s writing styles and personalities. But, if you make a survey anonymous, try not to think too much about who might have submitted each survey.
By making the surveys anonymous, you’re making it easier for your employees to tell you the whole truth without fear of retribution. So, you’ll be more likely to get 100% participation.
3. Take Your Employees’ Suggestions Seriously
After you’ve received the completed surveys, don’t just let them sit there collecting dust. Do something with them.
There’s a good chance that you’ll see patterns emerge about where the company should change, so take those suggestions seriously and put an action plan in place.