Questions to Ask on Your Employee Surveys

25 Questions to Ask on Your Next Employee Satisfaction Survey

How do you know that your employees are happy with their job and like working for your company? You ask them! But, not every employee is going to feel comfortable telling you how things are really going. You can take some of the pressure off them by sending out employee surveys.

Employee satisfaction surveys help you find out what’s really going on with your employees, without putting your employees on the spot. You can find out what areas of your business should be improved, if your employees are on board with the direction the company is taking, and if your employees think they have what they need to do their jobs.

Don’t just rely on surveys to find out what’s going on, though. Encourage your employees to come talk to you openly year-round. If you make them feel heard and valued, your employees will be willing to tell you what’s really going on.

25 Questions to Ask Your Employees

What questions should you ask your employees? It all depends on why you’re creating an employee survey, but here are some ideas to get you started:

  1. Do you believe in the mission statement and values of the company?
  2. Do you believe your personal values align with the company’s values?
  3. On a scale from 1 to 10, how likely are you to recommend working for this company to a friend?
  4. Do you have access to the tools and resources you need to do your job well?
  5. Do you think the company’s environment reflects the company’s culture? How could the environment be changed to better reflect the culture?
  6. Are you happy with how frequently you receive recognitionfor your work?
  7. How do you like to have your work and achievements recognized?
  8. Do you feel like leadership values and listens to your feedback and ideas?
  9. Do you feel like you have a healthy work-life balance?
  10. What can the company do to improve your work-life balance?
  11. Do you feel like your work actively contributes to the company’s goals?
  12. Do you feel like you have a clear picture of your duties and responsibilities?
  13. Does the company give you enough opportunities to improve your skills and learn new skills?
  14. How would you describe your relationship with your manager?
  15. Can you count on your coworkers for help when you need it?
  16. Do you consider anyone at work a friend?
  17. On a scale from 1 to 10, how happy are you usually at work?
  18. Do you have a clear picture of what your career path looks like?
  19. If you were given a chance, would you reapply for your current position, knowing what you know now?
  20. Describe our company culture in 3 words.
  21. Without looking, what are our core values?
  22. What do you like most about working here?
  23. What do you like least about working here?
  24. Do you have fun at work?
  25. What process or processes should we improve (like onboarding, performance reviews, training, etc.)?

3 Tips for Creating Effective Employee Surveys

Sending out an employee satisfaction survey just for the sake of sending out a survey won’t do you much good. Before you start writing your questions, figure out why you’re sending out the survey. Maybe you want to know

After you’ve figured out why you’re writing an employee satisfaction survey, use these tips to make them more effective, so the surveys help you make better business decisions.

1. Ask Some Open-Ended Questions

“Yes or No” and “On a scale from 1 to 10” questions are great, but they won’t show you the whole picture. So, throw some open-ended questions in the mix. These questions will give your employees the opportunity to expand on their answers to help you see a more complete picture.

2. Consider Making the Surveys Anonymous

With small businesses, it can be hard to make a survey completely anonymous because you know everyone’s writing styles and personalities. But, if you make a survey anonymous, try not to think too much about who might have submitted each survey.

By making the surveys anonymous, you’re making it easier for your employees to tell you the whole truth without fear of retribution. So, you’ll be more likely to get 100% participation.

3. Take Your Employees’ Suggestions Seriously

After you’ve received the completed surveys, don’t just let them sit there collecting dust. Do something with them.

There’s a good chance that you’ll see patterns emerge about where the company should change, so take those suggestions seriously and put an action plan in place.